Certificate Outcomes

Administrative Management Certificate - ADMC

The Administrative Management Certificate is designed for students who want to advance their administrative office technology skills and will allow them to pursue more and varied employment opportunities that involve such advanced skills as decision-making, using judgment, and becoming an integral part of an organization’s collaborative efforts.

Upon completion of this program students should be able to:

• Read, understand, and prepare standard types of business documents
  
• Possess appropriate technological skills, including operating systems, word processing (including keyboarding), spreadsheets, database management, and the internet as a research tool 
• Develop and use appropriate administrative office management procedures 
• Understand and perform office accounting and recordkeeping functions as related to a service business, including computerized applications 
• Demonstrate appropriate critical thinking skills utilized by management personnel
• Demonstrate appropriate human relations management skills 

Administrative Support Specialist Certificate - ADSC

The Administrative Support Specialist Certificate is designed for students who need to develop marketable employment skills in a short period of time. This program provides students with immediate job training for positions that require the use of basic office technology software and hardware. This includes keyboarding; data entry; preparation of documents and reports; the compilation and editing of spreadsheets and accounting reports; list and file maintenance; and preparation of tables/graphs. Students who successfully complete the program will have a background in Microsoft Office applications (including Word, PowerPoint, Excel, Outlook, and Access), general office procedures, and administrative office management. Administrative office technology skills are now considered universal skills because they are required for employment positions at all different levels of an organization and in a wide range of industries. 

Upon completion of this program students should be able to:

• Read, understand and prepare standard types of business documents
• Possess appropriate technological skills, including operating systems, word processing (including keyboarding) spreadsheets, database management, and the internet as a research tool
• Use appropriate office procedures as related to records information management, telephone communication, and mail management
• Understand and perform office accounting and recordkeeping functions as related to a service business, including computerized applications
• Demonstrate appropriate critical thinking
• Demonstrate appropriate human relations skills

Court Reporting Certificate - CRPT

Court Reporters are responsible for producing a verbatim record of various legal matters, including courtroom proceedings, depositions, and administrative hearings for judges, lawyers, and litigants.  Students will learn to transcribe dictation using Case CATalyst® Software, be proficient in grammar, punctuation, spelling, vocabulary, proofreading, and editing as well as medical and legal terminology.  Students will be able to take dictation at speeds of up to 225 words per minute on a stenograph machine with 95 percent accuracy.  After attaining a certificate in court reporting, students will be qualified to sit for and pass both their state and national certifications.

Upon completion of this program students should be able to:

• Use proper verbal communication skills within a professional environment as would be expected of a court reporter
• Demonstrate knowledge of the NCRA (National Court Reporters Association) Code of Professional Ethics
• Perform skills in court reporting procedures, transcript production, and operating practices effectively
• Compose testimony at 225 wpm with at least 95% accuracy using Case CATalyst® Software

Medical Insurance Billing Specialist Certificate - MIBC

The MIBC program provides students with the knowledge, skills and abilities to code medical documentation using the ICD–CM, AMA-CPT®, and HCPCS II manuals. Students will learn how to prepare medical insurance claim forms for submission to medical insurers and the opportunity to work with an electronic medical record system. Upon completion of the program, students are prepared to take the American Academy of Professional Coders® (AAPC) Certified Professional Coder (CPC)® exam and the National Health Care Association® (NHA) Certified Billing and Coding (CBCS)® and Certified Electronic Health Records Specialist (CEHRS)® exams. 

Upon completion of this program students should be able to:

• Employ the appropriate medical term to the basic aspects of human anatomy and related physiological body systems.
• Assign International Classification of Diseases Clinical Modification (ICD-CM) patient diagnostic codes based on medical provider documentation.
• Assign patient Current Procedural Terminology (CPT) codes based on medical provider documentation.
• Demonstrate all appropriate office procedures related to patient records information management, patient scheduling, patient orders, and reports by using Electronic Medical Records (EMR) computer Technology.
• Assign the correct medical code(s) to patient documents provided by the medical provider and will complete the medical billing Centers for Medicare & Medicaid Services (CMS)-1500 form for submission too medical insurance carriers for payment.