Customer Solutions and Technical Assistance Training Program
The Community College of Rhode Island, in collaboration with Leadership Rhode Island, Real Jobs Rhode Island and RI Department of Labor and Training, is now accepting resumes for cohort 2 of the Customer Solutions and Technical Assistance Training Program.
Training is free and funded through Real Jobs Rhode Island.
The training prepares participants in a wide range of skills including professionalism and customer service, call center best practices and technology, basic investments and insurance, and more. This program is geared to individuals looking to gain the skills needed for entry-level positions in the insurance and investment industries within a call-center related role.
No experience is necessary and a GED or high school diploma is required. Drug test and background check will be conducted.
For more information, please complete our Program Inquiry Form.
Cost
No charge! This program is free for all that qualify and are accepted.
Time Commitment
120 hours (6 weeks)
Programs
Workforce Programs
More InfoServices
Career Services
CCRI’s Career services Office provides students and alumni with high-quality services, support and resources for successful career planning and superior experiential learning opportunities.
Employer Solutions
The CCRI Workforce Partnerships Team works in close collaboration with industry and business leaders to ensure the college’s offerings are meeting both current and future workforce needs.