Patient Support Specialist
The Patient Support Specialist Training is for people who want to work with patients
in a medical environment in a non-clinical position. Graduates that complete this
program can expect to begin careers as medical administrative assistants, patient
service representatives, unit secretaries, medical customer service agents, and other
related positions. Students can also expect to learn a wide array of skills including
customer service, medical asepsis, patient conflict resolution, patient education,
knowledge of insurance, Electronic Health Records, phone call etiquette, and various
computing/software skills.
This Lifespan specific cohort of Patient Support Specialist Trainings runs for approximately
ten (10) weeks with an 7-week training received from both CCRI and Lifespan followed
by a required 3-week internship at Lifespan. Successful completers of this program
will commit to working at Lifespan upon completion of the program.
If interested in applying, please complete our Program Inquiry Form.
GED or high school diploma is required. Must be a Rhode Island resident. Bilingual students are encouraged to apply.
Due to the nature of this program, full immunizations are required for participation. The COVID-19 vaccine is required, and the booster is required if it has been more than two (2) months since your last dose. No exceptions for students.
| Course | Date/s | Location |
|---|---|---|
| Patient Support Specialist - Lifespan Cohort |
Program Start Date: September 18, 2023 Tuesday and Wednesday |
Lifespan
Lifespan
|
Cost
No charge! This program is free for all that qualify and are accepted.
Time Commitment
10 weeks total (7-week training + 3-week internship)
Programs
Services
Career Services
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