Patient Support Specialist
Offered in partnership with the Woonsocket Education Center, Real Jobs Rhode Island,
and RI Department of Labor and Training, the Patient Support Specialist Training is
for people who want to work with patients in a medical environment in a non-clinical
position. Graduates that complete this program can expect to begin careers as medical
administrative assistants, patient service representatives, unit secretaries, medical
customer service agents, and other related positions. Students can also expect to
learn a wide array of skills including customer service, medical asepsis, patient
conflict resolution, patient education, knowledge of insurance, Electronic Health
Records, phone call etiquette, and various computing/software skills.
NEW! Graduates of CCRI's Patient Support Specialist program are now eligible for 7 prior learning credits that may be applied toward an academic certificate in Medical Insurance Billing & Coding. The completed certificate is stackable toward an Associate's Degree in General Studies.
If interested in applying for a future cohort, please complete our Program Inquiry Form.
Interviews for the November 4 class will begin in late September.
Prerequisite
- GED or high school diploma is required.
- Must be a Rhode Island resident.
- Bilingual students are encouraged to apply.
Due to the nature of this program, full immunizations are required for participation. All applicants must be fully vaccinated against COVID including the booster. If eligible for a booster, the booster must be administered before the first day of training.
| Course | Date/s | Location |
|---|---|---|
| Patient Support Specialist |
December 2, 2024 Monday through Friday9:00 am – 3:30 pm |
Cost
No charge! This program is free for all that qualify and are accepted.
Time Commitment
8 weeks total
Programs
Services
Career Services
CCRI Career Services provides students and alumni with high-quality services, support, and resources for successful career planning and superior experiential learning opportunities.
Employer Solutions
The CCRI Workforce Partnerships Team works in close collaboration with industry and business leaders to ensure the college’s offerings are meeting both current and future workforce needs.