Patient Support Specialist
The Patient Support Specialist Training is for people who want to work with patients
in a medical environment in a non-clinical position. Graduates that complete this
program can expect to begin careers as medical administrative assistants, patient
service representatives, unit secretaries, medical customer service agents, and other
related positions. Students can also expect to learn a wide array of skills including
customer service, medical asepsis, patient conflict resolution, patient education,
knowledge of insurance, Electronic Health Records, phone call etiquette, and various
Patient Support Specialist Trainings run for approximately eight weeks and employment assistance is included with the program.
For more information, please complete our Program Inquiry Form.
GED or high school diploma is required. Must be a Rhode Island resident.
Due to the nature of this program, full immunizations, including COVID-19 vaccination are required. Exceptions may be made for students with a qualifying health condition that prohibits safely receiving the vaccine, if proper documentation is provided and approved prior to the beginning of the program.
|Patient Support Specialist||
October 3, 2022
Monday - Friday, 9:00 am – 3:30 pm
Online, approximately five in-person sessions at the Woonsocket Education Center
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The CCRI Workforce Partnerships Team works in close collaboration with industry and business leaders to ensure the college’s offerings are meeting both current and future workforce needs.