CCRI offers free Patient Support Specialist training program at Providence campus
March 9, 2020
The Community College of Rhode Island, in collaboration with Real Jobs Rhode Island
and the R.I. Department of Labor and Training, is now accepting applications for its
Patient Support Specialist Training Program that will prepare students to become Medical
Administrative Assistants, Patient Service Representatives, Unit Secretaries, and
Medical Customer Service Agents.
Tuition is free and funded through Real Jobs Rhode Island. The course begins March
30, 2020 and runs for eight weeks from 8:30 am–3 pm Monday through Friday at CCRI’s
Liston Campus in Providence.
This specialized training prepares participants in a wide range of skills, including
customer service, medical asepsis, patient conflict resolution, patient education,
insurance, proper phone-call etiquette, and various computing/software skills. The
program is geared toward individuals looking to gain the necessary skills for entry-level
positions within the medical field, with job placement assistance and professional
development included for all participants.
“We’re excited to work closely with our various employer partners to prepare students
to enter the fast-growing medical field,” said Cody Fino, Director of Industry Partnerships
for CCRI’s Division of Workforce Partnerships. “This program is an incredible opportunity
for those interested in gaining skills that can lead to a successful medical career.”
No experience is necessary and a GED or high school diploma is required. Individuals
interested in this program should contact Cody Fino, Director of Industry Partnerships
at [email protected].
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