About Us
The IT Enterprise Systems team plays a crucial role in supporting the college’s core information systems, including the Ellucian Banner ERP, the Ellucian Experience-powered portal, CRM, LMS, and various other SaaS, iPaaS, and on-premise solutions. Our team is dedicated to advanced technical work, encompassing development, programming, solutions, maintenance, and analytical support, ensuring the seamless operation of these systems.
We manage critical enterprise services, including on-prem and cloud infrastructure, data center, servers, enterprise security permissions, databases, standard and emergency change management, and facilitate integrations with both internal and external systems. Additionally, we oversee enterprise project management, handle software contracts, reporting tools, numerous software and web services, and support the deployment of new systems and applications that help meet the college's information and business needs.
To address evolving needs, we assess and implement new software and functionalities, often by leveraging existing software, developing new reports, or creating custom solutions. Our approach typically begins with a consultation with an appropriate resource, leading to follow-up discussions or the submission of a formal service request.
Whether it's enhancing current systems or exploring new technologies, our team is committed to ensuring that the college’s enterprise systems and appications remain robust, secure, and aligned with institutional goals.