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Online Student Support Services

As an online student, you have access to the same services and resources available to all students. Unless otherwise noted, staff are available by phone, email, and video conferencing (by appointment).

In general, students can use their MyCCRI accounts to access the following services: add or drop a class online, pay for a course online using a credit card, check seat availability in a course, view an unofficial transcript, view a degree audit, check midterm and final grades for courses, monitor status of financial aid and account balances.

Student Services

Almost all student services can be accessed through Starfish.


Learn how to apply and what to expect. Take the student orientation. Find information for military/veterans, adult students, and residency.

Financial Aid

Find out what aid options are available to you and what the deadlines are for applying.


Look for and register for online courses that fit your program.


See if any prior college experience can apply to your CCRI program. Look into where your courses from CCRI can take you.

Advising & Counseling

Discover what classes help you achieve your goals, check on course or program requirements. Find out the options for adding or dropping classes. Take a career assessment. Talk to a career counselor about employment directions that match your interests and direction. Experiencing anxiety or problems that are impacting your school work? Personal counseling is available as well.

Disability Services

Determine if a disability service or accommodation is appropriate for you. Access forms, guidance, and professionals to evaluate your options.


Access databases, articles, electronic materials. Reach out to reference librarians for assistance with research. 

The Tutoring Centers & Tutoring

Our Center provides in-person and online tutoring and academic coaching to help you achieve success. Don’t wait to ask for help. All services are at no cost to you. Visit the The Tutoring Center for more information or click on the links below to watch video directions on how to schedule appointments through Starfish.

Tutoring Programs

CCRI employs professional tutors and peer tutors who have been recommended by CCRI faculty to provide tutoring for their courses. Tutoring helps you learn course material for a specific class by clarifying course concepts and providing practice with course materials. You do not have to be in jeopardy of failing to get help from a tutor. Watch the video directions below to learn how to book appointments through Starfish.

In addition to CCRI tutors, you have access to private online tutors 24/7 through our partnership with Tutor Me. Schedule appointments with a Tutor Me tutor through Blackboard Assist.

Partner with an Academic Coach

Academic coaching is a personalized student-coach partnership with appointments tailored to your needs. Meetings may include discussing organization and time management skills, textbook-reading techniques, note-taking tips, and test-taking strategies. The Tutoring Center offers coaching services as one-time appointments or a series of consultations throughout the semester. Watch the video directions below to learn how to book appointments through Starfish.

Writing Centers

Access help with writing tasks as pre-writing, organizing, drafting, revising, and editing different kinds of papers for any CCRI course. In-person tutoring is available Monday through Friday, 8:00 a.m. - 4:00 p.m. at the Warwick, Lincoln, and Providence campuses.

If you can't make it into one of our writing centers, we can help you online! Make an appointment in Starfish.

Veteran's Services

The CCRI Veteran Services Office is committed to being a resource to all VA education beneficiaries. Our mission is to assist veterans, service members and dependents in the pursuit of their educational goals by maintaining up-to-date information on current programs and resources. Through a combination of experience with the educational system and contacts within the VA, we can help you with any aspect of your higher education. 

Technology Help

See what software is available for use for students. Sign up for RAVE Emergency Alerts. Students have access to Microsoft Office suite (O365) for free.

  • MyCCRI Documentation

  • Help Desk: The Help Desk is a free service available to CCRI students through walk-in service at the Warwick campus, via phone at (401) 825-1112 or by e-mail at [email protected]. See the Help Desk website for information on hours of availability.