Requesting Materials

• How do I let the library know what items I would like to borrow?

• OK, I have activated my CCRI ID with the library, now what?

• What if I am having issues using My Library Account, how can I request books?

• Can I place holds for items held by other libraries?
• When can I pick up my library items?
• Where can I find the book returns at each campus?
• How do I return a laptop, iPad or hotspot? 

 

How do I let the library know what items I would like to borrow?

You may place your own hold requests after searching the library catalog and finding the item you need. You can find the catalog search box on the Library homepage.

OK, I have activated my CCRI ID with the library, now what?

In order to request library items you will also need to set up your My Library Account. 
Once set up, you will be able to place holds for library books and DVDs. 

What if I am having issues using My Library Account, how can I request books?

Contact a librarian or library staff member for help. Contact Info

Can I place holds for items held by other libraries? 

You can place holds on HELIN library items as well as CCRI items. Delivery times may vary between libraries. 

When can I pick up my library items? 

Once the items are ready for pick up, you will receive an email to let you know that your hold is ready. In the email, there will be information on how to schedule your curbside pick up if needed.

You may pick up your materials at the circulation desk or by contacting the circulation desk at the pick up location and scheduling a curbside appointment to have the materials brought out to you. 

Curbside appointments require at least one day’s notice.  Please allow several days for items to arrive from another CCRI campus or HELIN library. 

Where can I find the book returns at each campus?

Library materials* can be returned to the Circulation Desk or be placed in one of the book drops. 

Warwick - Near the entrance to the library on the 4th floor

Lincoln - Near entrance C; it is a brown mailbox & at the entrance of the library 

Providence - Located outside the library on the second floor and outside by the Main Campus Entrance doors.

Newport - In the library on the second floor and outside the library doors.

How do I return a laptop, iPad or hotspot? 

*Library laptops, iPads and hotspots cannot be put into the drop boxes.You may also return laptops, iPads and hotspots to the circulation desk where you borrowed it from during library hours.