Report an Issue

1. Deactivate Current Card

If your KnightCard is lost or stolen, you can immediately deactivate the card by using the TouchNet 360u App or KnightCard+ OneWeb.  You can also submit through the form below, or email [email protected].  We can deactivate your card right away and prevent anyone from using your Knight Dollars.

Note: Once a KnightCard is reported as lost or stolen and a new card is created, we cannot reactivate the old card.

2. Get New KnightCard

Once you have successfully deactivated your lost or stolen card, please use the request form to order your new KnightCard.

 

3. Printing Problems

If you are have gotten a new card, or are having problems printing in the library or computer lab, use the form below or email [email protected].

Report an Issue

Report an Issue with the TouchNet Application or your CCRI login information

If "Other" is selected, please be as descriptive as possible.
 
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