Important Login Information
- Finding Your Username
- Change Your Password
- Reset Forgotten Password
- Password Reset Policy
- Username Convention
- Your E-mail Address
Find Your Username
Please visit the CCRI Account Username lookup page located online through the How to Look-up your username link.
- At the ID Number prompt please enter either your CCRI ID or your Social Security number.
- Enter your date of birth in the format of mmddyyyy in the space provided.
- Press the Look Up button to process your inquiry. If you make a mistake, please click the Clear button and start over.
- Your CCRI Account username, CCRI email address and CCRI ID number and will be returned
Change your CCRI Account password
- Go to the CCRI Account Password Management Tool.
- Click Change Password.
- Enter your CCRI username and current password.
- Enter your new password and verify password.
- Click Change Password button.
Reset your CCRI Account forgotten password
- Go to the CCRI Account Password Management Tool.
- Click Reset Forgotten Password.
- Enter your CCRI username.
- Click Next button.
- If you are enrolled in Rave, you can select a format to receive a reset code.
- You will be prompted to fill out the rest of the email or mobile number.
- Click Send Reset Code button.
- A reset code will be sent by the method previously selected.
- Once you have it, enter it in the reset code field.
- Enter your new password and verify password.
- Click Reset Password button.
Username Convention
The CCRI Account naming convention is a combination of first initial, middle initial and last name (ie: jjsmith). The first duplicate of a username would have a number appended (ie: jjsmith1). The maximum username length is 20 characters. Last names are truncated in order to fit the 20 character limit. Thus, up to 18 characters of the last name is used. If no middle initial is in the student database when the username is generated, then it is a combination of first initial and last name.