Computer Support and Networking Advisory Board

Ongoing and rapid changes in computer support and networking require communication and collaboration between academic programs and the workforce. This advisory board provides insight into current and future workforce needs. They also assist in evaluation of program effectiveness and support.

 

Members

Paul V. Fontaine is the Senior Associate Vice President and CIO (Chief Information Officer) for Providence College, providing strategic leadership, management, and oversight for the academic and administrative information technology services and systems. Paul is also directly responsible for providing leadership and strategic direction to the College’s Chief Information Security/Data Protection Officer, as well as the Digital Accessibility Coordinator. Paul is an award winning, innovative, adaptable, and focused technology professional with 30+ years of success delivering outstanding results through vision-driven leadership, continuous improvement, and accountability. An enthusiastic, strategic, community minded, team player with a diverse technology, information security, and operations background combined with an excellent reputation for leading and developing teams that deliver On-Time, On-Budget, and On-Plan within demanding environments. Paul is a professional educator and industry subject matter speaker and consultant.

Prior to joining Providence College and spending his last 28 years in information technology roles within higher education, Paul spent 11 years in Corporate Information Technology and Corporate Information Security, last serving as Vice President and Information Security Officer for a top 10 national financial institution. Since 1997, Paul has also been an Adjunct Faculty member for the Community College of Rhode Island, teaching courses leading to undergraduate degrees and certifications, in both the Engineering and Technology department, as well as the Computer Studies and Information Processing department.

Paul holds various industry and leadership certifications, and has earned degrees in Electrical Engineering, Liberal Arts, and Computer Science from Johnson & Wales University and Providence College.

Paul has been an active member on Higher Education Advisory Boards and Councils, for companies such as IBM, HPE, and Cisco, and serves on the Board of Directors for multiple non-profits.

Jacqueline Knight-Barber is a Network Engineer for South County Health. With nearly 8 years of experience she brings great knowledge to the workforce. Jacqueline started her career at OSHEAN. OSHEAN is an Internet Service Provider for a highly diverse membership consisting of Higher Ed, K-12, hospitals, government agencies and other non-profit organizations. After being there for 7 years she decided to take a leap into the medical side of technology and has made great contributions. South County Healths main focus is delivering high quality healthcare with advanced technologies to all.   She maintains in depth knowledge of Network and CyberSecurity for fast-paced environments. Jacqueline came into the technology field later in life, but she quickly realized this was a passion and has not looked back. She is client focused and constantly looking for innovative ways to help her team run smoothly. Outside her day to day work she enjoys spending time with her family and working on being the best version of herself. 

Carlos Lourenco is an IT technician at Automated Business Solutions. He graduated from Rhode Island College with a Bachelor’s in computer science and he recently got his Comptia Security+ certificate. He is excited to be joining the Advisory Board and looking forward to making an impact.

Ryan Nicolace is a Technical Success Manager and IT Lifecycle Consultant for C1 based in Bloomington, Minnesota. He began his IT career as a PC and network technician for Chariho Regional School District while still a student in both vocational and honors programs. There, he deployed desktop PCs, cabling, and network infrastructure funded by grants obtained by the rural school district. Ryan also served as a night school instructor for Continuing Education students while at Chariho.

After running a successful PC repair business serving home users and small businesses throughout the 2000s PC boom, Ryan returned to school and graduated from CCRI, immediately securing a position at Carousel Industries, a global telecommunications and IT services provider based in Exeter, Rhode Island. At Carousel, he supported critical communications infrastructure for secure DOD customers, 911 Public Safety systems across the US, and major healthcare providers and utilities in a fast-paced 24/7 operations role.

During the height of the COVID pandemic, Ryan joined ConvergeOne (now known as C1) as a Principal Engineer/Services Architect to help Fortune 500 customers migrate their Unified Communications and Contact Center platforms to secure work-from-anywhere cloud-based solutions. Today, he advises these enterprises in maintaining their IT modernization momentum, including implementing cybersecurity offerings and AI deployments. In his spare time, Ryan is an avid PC enthusiast.

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Meetings

April 29, 2025 - Warwick Campus - Minutes

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