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Online Student Support Services

student choosing classesAs an online student, you have access to the same services and resources available to all student. Unless otherwise noted, staff are available by phone, email, and video conferencing (by appointment).

In general, students can use their MyCCRI accounts to access the following services: add or drop a class online, pay for a course online using a credit card, check seat availability in a course, view an unofficial transcript, view a degree audit, check midterm and final grades for courses, monitor status of financial aid and account balances.

Note: The links in the headers below will take you to the home page for each service area. The description for each below identifies any specific information you need to access the services remotely.


Learn how to apply and what to expect. Take the student orientation. Find information for military/veterans, adult students, and about residency.

Financial Aid

Find out what aid options apply to you and what the deadlines are for applying for it.


Look for and register for online courses that fit your program.


See if any prior college experience can apply to your CCRI program. Look into where your courses from CCRI can take you.

Advising & Counseling

Discover what classes help you achieve your goals and any course or program requirements. Find out the options for adding or dropping classes. Take a career assessment. Talk to a career counselor about employment directions that match your interests and direction. Experiencing anxiety or problems that are impacting your school work? Personal counseling is available as well.

Disability Services

Determine if a disability service or accommodation is appropriate for you. Access forms, guidance, and professionals to evaluate your options.


Access databases, articles, electronic materials. Reach out to reference librarians for assistance with research. 

Student Success Centers & Tutoring

Our Center provides in-person and online tutoring and academic coaching to help you achieve success. Don’t wait to ask for help. All services are at no cost to you. Visit the Student Success Center for more information or click on the links below to watch video directions on how to schedule appointments through Starfish.

Tutoring Programs

CCRI employs professional tutors and peer tutors who have been recommended by CCRI faculty to provide tutoring for their courses. Tutoring helps you learn course material for a specific class by clarifying course concepts and practice with course materials. You do not have to be in jeopardy of failing to get help from a tutor. Watch the video directions below to learn how to book appointments through Starfish.

How to Schedule Tutoring Appointments

In addition to CCRI tutors, you have access to private online tutors 24/7 through our partnership with Tutor Me. Schedule appointments with a Tutor Me tutor through your CCRI Blackboard account.

Partner with an Academic Coach

Academic coaching is a personalized student-coach partnership with appointments tailored to your needs. Meetings may include discussing organization and time management skills, textbook-reading techniques, note-taking tips, and test-taking strategies. The Student Success Center offers coaching services as one-time appointments or a series of consultations throughout the semester. Watch the video directions below to learn how to book appointments through Starfish.

 How to Schedule Academic Coaching Appointments

Writing Centers

Access help with writing tasks as pre-writing, organizing, drafting, revising, and editing different kinds of papers for any CCRI course. Make an appointment or come during drop in hours. Online handouts,  tutorials, and links to resources are also available.

Technology Help

See what software is available for use for students. Sign up for RAVE Emergency Alerts. Students have access to Microsoft Office suite (O365) for free.

Connect 4 Education (music courses)