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HOSP (Hospitality) - Course Outcomes

HOSP- 1010 - Lodging Management I
  • Describe commercial hotels, airport hotels, suite hotels, extended day residential, reports and types of hotels
  • Identify elements of good service
  • List entry-level, skilled-level, and managerial–level positions in hospitality
  • Understand the various aspects of the guest cycle as applied to front office security, reservation types, registration cycle and night audit
  • Understand the various aspects of housekeeping management as applied to planning, staffing, inventory, inspection, and fabric care
HOSP-1020 - Lodging Management II
  • Distinguish between different management styles.
  • List the responsibilities managers have in fostering quality service
  • Explain the difference between hospitality marketing and sales
  • Explain how to promote the product
  • Classify the food service industry by its markets
  • Outline the historic role food and beverage operations played in lodging properties

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Last Updated: 8/9/16