How to login to a password-protected site
IMPORTANT: Please read these instructions
before attempting to login
Students can access certain password-protected areas of the CCRI public
site (www.ccri.edu) and the CCRI IT public site (it.ccri.edu) by logging
in using their
user name and password.
|Instructions and Screenshots
Print-out these directions -- [Click
to Print This Page]
Click on the link to the password protected site.
(This link may have been sent to you in an e-mail or
it may be a designated link on a publicly accessible area of the
Clicking on the
link to the password-protected site will cause a pop-up "Connect
to www.ccri.edu" or "Connect to it.ccri.edu"
login window to appear (see screen shot below).
- When the "Connect to www.ccri.edu" login window pops-up*,
enter the following:
- In the "User name:" field, type: campus\(your user name)
- When we say "type: campus" we literally mean, type
the word "campus"... you should not type the campus where you take your courses, such as
IMPORTANT! you must use the "backslash"
character after the word "campus". The backslash character
is located above the "Enter" key on your keyboard.
- Type in YOUR username after "campus\"
...this is usually the same name that appears before
the "@my.ccri.edu" in your e-mail address. For example,
Jane Doe's CCRI e-mail address is:email@example.com.
Jane's username would be "jdoe1" so she would enter
"campus\jdoe1" in the user name field.
- In the "Password:" field, type your
- Click the "OK" button
Important: If you are not
successful after trying the above ONE TIME stop, and see "Troubleshooting"
*NOTE: The screen shot above is the one you will
see if you are using Internet Explorer browser on a Windows XP machine.
This login window will look a little different in other browsers
and/or operating systems, such as Firefox or Windows Vista.
- If you can't login after following the above directions:
Stop after one unsuccessful
try --Trying to login more than 3 times using an
incorrect login procedure will "lock" you out of your account.
The system does this as a safeguard against unauthorized
Before trying to login again:
Re-read the directions...one wrong
step will prevent you from logging in.
The most common error is using
the forward-slash character instead of the backslash
character after the word "campus".
Another common error is using the
wrong password. You must use your
If you have forgotten your Knight Account
password, visit or call the help desk during
regular business hours at 401-825-1112. (See
business hours here.)
If you have tried to login 4 or more times unsuccessfully,
you may be locked-out. The system does this as a safeguard
against unauthorized access attempts.
If this happens during regular business hours
call the help desk: 401-825-1112, and tell them you
may be locked-out of your Knight Account.
- If this happens after regular business hours
or on the weekend or holidays, you may e-mail
the help desk at: firstname.lastname@example.org and follow-up with them on the
next business day by phone or in-person.