New Phone System in Providence
Installation of a new state of the art phone system for the CCRI Providence campus was completed on Sunday, May 20, 2007, at 6:00 p.m.
The new system uses Voice Over Internet Protocol technology (VOIP), which converts and sends voice calls over the existing data network. This system is compatible with the existing phone systems at the other campuses and will now also utilize the same voice mail. Additionally, annual costs will be substantially less than the current outsourced Verizon phone services.
Existing telephones in Providence were replaced by new telephones during the installation. Training on the use of the new telephones and the voice mail system was offered at multiple times in Providence on May 18th, May 21st and May 22nd. Additional sessions will be offered in late August, just prior to the start of the Fall 2007 semester.