Community College of Rhode Island

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Academic Computer Lab Staff Assistant Job Application

Title: Lab Staff Assistant

Department: Academic Computer Lab

Semester: Year-round

Hours: 19 weekly

Job Description:
  • Resetting passwords
  • Answering general questions
  • Assist students with taking Student IDs
  • Provides Tier 1 support to students, faculty, and staff
  • Relays questions to Tier 2 support when necessary
  • Logs equipment damage and malfunctions with management
  • Provides assistance and support for printers, computers, and other equipment
  • Must be able to lift 30 pounds
  • Performs other related duties as assignment
Qualifications /  Special Skills Required:
  • Excellent customer service attitude and strong communication skills.
  • Experience with Windows and Macintosh operating systems and the Microsoft Office Suite
  • Friendly, enthusiastic, and reliable.
  • Willingness to learn
Contact Information:

If you have any questions in regards to this application, please send your inquiry to: dalewis@ccri.edu

 
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Last Updated: 8/25/14