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Community College of Rhode Island

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Email the Information Technology Help Desk

Use this form to send email to the IT Help Desk. Be sure to fill out all the required fields, which are marked by an asterisk(*), before submitting this form.

For most questions, you will receive a response by the end of the next business day. Some questions may take longer to resolve. If you have a problem that requires immediate attention, call the IT Help Desk at 401.825.1112.

Please note that if you are having trouble with your USERNAME or PASSWORD, they will not be handled via email; you will need to call us during normal business hours at 401.825.1112 or visit us in person. See the Help Desk's hours and locations »

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Your information:
Problem/issue details: Please enter the details of your problem or request below. Be sure to include as much information as possible. Detail any error messages received including the text of any error messages, the web address or URL where the problem is occuring if on the website, cousre title, instructor, and/or number, the actions immediately prior to the error, etc. Also, provide any information that will help us reproduce the error. Does this problem occur consistently while performing certain actions or steps? Please list any actions you have taken to correct the problem, for example: setup a security question and answer, rebooted, unplugged cables, powered-off and back on, etc.

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Last Updated: 3/15/16