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Print Management FAQS

What is my printing allowance?

Each semester currently active student’s CCRI ID card print account will be pre-loaded with $50.00 (1000 pages at 5 cents per page) to cover the cost of printing for a semester. This allowance is based upon average use. Some students will use less and some students will use more than the initial allowance. Unused funds from the initial allowance will be cleared at the end of each semester. The print funds cannot be used for any purpose other than your printing usage on the campus network. The funds cannot be transferred to others, nor can they be carried from semester to semester.

Where can I print?

On any of the four campuses, you can print from the Academic computer labs or Libraries

Will I be refunded any prints if my print job does not print out correctly?

No. You will not be refunded any prints to your allowance since students are allotted a significant number of free prints for the semester plus additional prints/to account for errors. If there is a problem with the printer, please notify the computer lab assistant or a library assistant so the problem can be corrected.

What happens to my printing allowance from semester to semester?

The no-charge printing allowance will be reset at the beginning of each semester. Unused prints from a student's no-charge allowance will not carry over from semester to semester, nor will CCRI issue refunds.

What is the cost per page?

$.05 for a single black and white page of 8.5×11 inch

What happens when I reach my $50.00 free print allowance?

After you have exhausted your initial fund balance of $50.00, you can add funds to your CCRI ID card at any pay station located in every computing lab.

What happens when there is a printer jam, error, poor quality output or my print is missing?

You should visit the lab assistant where they will assist you in reprinting your material or adjust your allowance. You will be asked to submit the sample of the bad output as proof of the problem. The assistant will then review your claim and your account will be adjusted at the discretion of the lab assistant. All claims must be made within 72 hours. Refunds will be in the form of a print credit only.

How long will my print out be retained?

Your print request will remain in the queue for 72 hours.

Do I need my CCRI ID Card in order to print?

No.  You can print by punching in your CCRI student ID number

Can I print in one lab and pick my print up in another lab?

You can visit any of the print release stations on campus to retrieve your document (Academic Computing Lab and Library).

I just sent a 25 page job to the printer, but I don't want to pay for it. What do I do?

Don't do anything. The job will be deleted from the queue after 72 hours.

This page developed and maintained by the Information Technology Department. Send comments and suggestions to helpdesk@ccri.edu .


Last Updated: 3/15/16