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Community College of Rhode Island

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Contact Information

William R. Ferland
William R. Ferland
Acting Executive Director and CIO
Tel: 401-825-1210

Staff Directory
Knight Campus
Room #2074, Ste. 2073

CIO, Information Technology
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Go to CIO siteA message from Bill Ferland, interim director of Information Technology - Replacement of the multifunctional devices at the Flanagan, Liston and Newport County campuses has started; work at the Knight Campus will begin shortly. As a reminder, please review the following, including the additional information provided for scheduling training.

Installation: A service tech will set up each new device and members of the Information Technology Department will configure them and transfer address books. When the new device is successfully printing, scanning and copying, the old device will be removed.

Training: The interfaces for the new models are similar to the machines in place, but if training is necessary, please send an email and a member of the Ricoh team will contact you to schedule an appointment.

Thank you for your patience as we go through this process.

Read reportSpelke Report - In May, 2014, the Community College of Rhode Island hired an IT consultant, Dr. Kenneth A. Spelke, to conduct an assessment of the College’s information technology systems, services, and staffing in order to advise Senior Administration on the state of IT at CCRI. [Read report - PDF* 302k]

Click here for more informationWarning: Protect yourself from phishing scams - CCRI's Department of Information Technology warns the CCRI community to be wary of targeted phishing scams, including this recent message that has been received by some members of the CCRI community [More on phishing]

OU Campus v10OmniUpdate Version 10 Upgrade: Over the course of the last year, OmniUpdate upgraded CCRI's OU Campus account to version 10. There are many new features and functions available. Please take some time to see what's new. You can also visit the OU Campus v10 support site or view a 20-minute video. [More on upgrade]

Login to now!Software Training by - CCRI has upgraded their subscription and now has an unlimited number of licenses so that faculty and staff can avail themselves of this web-based training at any time from any location! [Login now]

Click to learn more about PrinterOn mobile printing servicePrinterOn Mobile Printing Service - As part of IT's continuing efforts to serve the printing needs of CCRI students, faculty and staff, we now have deployed a new wireless print service called PrinterOn Mobile Printing Service. [More on PrinterOn]

Click to learn moreComputer Labs Holiday and Break Schedule - During holidays, semester breaks and when classes are canceled (usually due to bad weather) regular lab schedules change. [More on schedules]

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Last Updated: 4/28/16